e-Learning

The courses I've developed are tailored to meet each company's specific needs. Learners not only gain new knowledge but also have the chance to practice skills in a low-risk environment. Through practical assessments grounded in real-world scenarios, they are well-prepared to confidently handle their job responsibilities.

Click on each thumbnail to review each sample.

Highlights:

Scenario based assessment
Triggers
Practical interactions
Accordion
Drag & drop
Knowledge Checks
Voice over narration

Introduction to Emergency Plans- Storyline 360

Audience: This course is designed for new business owners in Texas, both male and female, typically between the ages of 21 and 60. The target audience generally holds a college degree and possesses prior experience in business operations or management.

Business Problem: Disaster preparedness is crucial, yet many new business owners lack the expertise to create effective emergency plans, leading to confusion and inconsistent responses during crises. Statistics reveal that 40% of businesses without such plans fail after a major emergency. For instance, many Texas businesses, especially small ones, struggled to recover after the 2021 ice storm due to insufficient disaster planning.

Goal: This training is for 60% of small businesses to develop standardized emergency plans within six months of opening to ensure uniformity in response procedures.

Process: Using vital information regarding disasters and emergency plans, I created interactions for the business owners to learn the information, utilizing scenarios that are most common in real-life situations. I then created the Design Document and Storyboard to provide more details on each scenario and received approval. I developed the scenarios in Storlyine, adding Text-to-Speech Voiceover and added the interactive assessment questions. After the implementation of the training, I would evaluate the results of the training using:

Kirkpatrick's Level 2: At the end of the course, there will be 5 questions consisting of multiple choice. They will be allowed unlimited attempts to reach the passing score of 80%. All of the questions are scenario based.
Kirkpatrick's Level 3: A survey for business owners will be provided to distribute to their employees, aimed at assessing their confidence and preparedness in a disaster scenario based on the current emergency training and plans in place. The survey results will be returned to SmartSource, where they will collaborate with the business owner to evaluate and refine the emergency plan as needed.

Tools Used: Storyline 360, Canva, Google Documents

Additional Deliverables: Design Document | Storyboard | Job Aid

Highlights:

Visuals
Interactive blocks
Knowledge checks
Scenario based assessment

All Play Sporting Goods- Articulate Rise

Audience: The target audience is sporting goods sales associates, ranging in age from 18-30 and mostly males. All have some experience working at the sporting goods store, but experience and expertise ranges and experience in baseball is not a requirement.

Business Problem: Due to the age of most employees the store has a higher turnover of employees so the expertise of baseball tends to fluctuate. This results in customers not getting the correct bat size or weight or not purchasing the safety gear needed for the age or position of the player.

Goal: Store sales would increase by 20% due to customers buying bats and safety gear that is appropriate for the player.

Process: A systematic approach was used in developing this fictional e-learning course for All Play Sporting Goods (fictional). The process began with a needs analysis in collaboration with subject matter experts (SMEs) to identify knowledge gaps and set clear learning objectives, determining the most effective training modality. A detailed design document was then created to outline the course structure. During development, these plans were transformed into interactive, engaging content that incorporated real-life examples for practical application. After development, the course would be published and implemented in alignment with the company's compliance standards. After the implementation of the training, I would evaluate the results of the training using:

Kirkpatrick's Level 2 Assessment: The course includes a scenario-based assessment with a required passing score of 80%, along with two knowledge checks featuring custom feedback to enhance understanding.
Kirkpatrick's Level 3 Assessment: Surveys will be provided with customers at time of purchase to complete to determine satisfaction and likelihood of returning to store for further purchases.

Tools Used: Articulate Rise, Google Documents, Canva

Additional Deliverables: Design Document | Job Aid

Check out my process:

My design process is based on the learning solution that is needed. First, I chose which learning model I need to utilize, either the ADDIE or SAM model to base my design on.

The ADDIE model is a well-known instructional design framework that helps create efficient and effective training programs. The ADDIE model provides a systematic approach for creating instructional materials, helping designers ensure the end product is both effective and aligned with learning goals. Great attention to detail is applied using the ADDIE model in my learning solutions.

When I utilize ADDIE, I:

Analyze- Define what needs to be learned by identifying the learning needs, objectives, audience, and any constraints. I will ask the subject matter experts (SMEs) to analyze the existing knowledge, skills gaps, and specific learning goals to determine the best approach for creating an effective course or program.
Design- Design the instructional approach of the course structure, learning objectives, assessments, content outline, and instructional strategies are developed. Deciding on content sequencing, the format (e.g., videos, slides, text), and interaction methods that will help learners achieve the objectives. A design document or storyboard may be created to visualize the design.
Develop- Develop the content. Through technology, such as Articulate Storyline, Rise, Canva, and more. This could involve producing videos, writing content, creating assessments, and building any required interactive elements.
Implement- Implement the solution. The course is launched for learners on a Learning Management System (LMS) or other delivery platform, preparing facilitators, and ensuring learners have access. Pilot testing might occur to check quality assurance.
Evaluate- Evaluate the solution with feedback. After learners have completed the training, surveys to employees or learners to identify what needs to be changed or what works well.

The SAM model is well-suited for projects requiring frequent updates, collaboration, or where end-user feedback is critical to ensuring learning materials are relevant and engaging. This model may require tighter deadlines for design changes/ needs/ wants, and deliver a learning solution immediately. Attention to detail is paid when applying this model, but the design process might be repeated as it is tested for accuracy and functionality.

When utilizing SAM, I:

Prepare- I gather background information, define project goals, and outline preliminary ideas from subject matter experts (SMEs) such as what the audience already knows.
Design- I create a Design Document with information for the training such as outline, design elements, and assessment details.
Develop- I develop a prototype, like a rough draft, of the training to be reviewed. The training is run through muiltiple tests with stakeholders for accuracy and functionality. Once testing is over, allow learners to partake in the training.

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